FAQ

Product manuals are listed under their model number. You can find your unit's model number on the silver origin label sticker on your unit. The model number...

Your griddle top may develop rust if the steel interacts with water and oxygen. This is also known as oxidation.  The best way to prevent rust is to have a...

Your griddle's surface may develop rust if the steel interacts with water and oxygen. Oxidation would be another name for this. The oxidation process can ha...

Seasoning your griddle top will help create a non-stick surface for cooking as well as protect your griddle top from rust. Establishing a strong seasoning layer...

You can take a few precautions to help stop rust and reduce wear on the griddle surface if you plan to store it for a long time, or during the winter. Clean off...

If you haven't used your griddle for a couple months, there are a couple items you should check over to make sure your first cook of the season goes smoothl...